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I have actually only made use of the tub 3 times given that June as I do not need added pain. If I can not obtain $8000 back, they can come take this worthless tub out of my house and offer me a full reimbursement of $20,000, to consist of the cash for the water heating unit that I did not need.




***'s complaint that she had to buy a new warm water heating system as well as consequently should be made up by Safe Action Walk In Tub for that purchase. The hot water heater issue is specifically dealt with in 3 different locations in the contract she authorized. On the Job Requirements web page, the adhering to is mentioned: Client is accountable for including an ample water heating unit if required.

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*** as well as she knew at the time of the contract that she may need to update her warm water heating unit. Ms. ***'s declaration that Mr. ******* lied to her is opposed by her very own statement. At no point is it alleged that Mr. ******* used any kind of details quantities for trouble or any kind of other concern and after that transformed that deal.


In addition, despite the contract language cited above, we likewise used to offer a specific amount to assist counter the cost of the warm water heating system. Basically, we have made deals to Ms. *** for her aggravation together with a deal to balance out the cost of a new warm water heating unit.

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*** has actually declined these offers and also rather has actually demanded a refund of $8,000. We contacted Ms. *** once again today to try to get to a contract that fulfills those requirements.




Complaint connected. We are unable to check out the accessory filed by Ms. ***. When we attempt to expand it, the kind ends up being as well fuzzy to check out. *** Record Affixed *** This is a continuation of my previous problem that was not dealt with to fulfill my fulfillment. I claimed I wanted the tub out of my home as well as all cash reimbursed.

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I asked him what type of settlement I would certainly obtain in addition to a new tub. Every single time I asked him, he would view it now state, we will certainly have to wait to see what expenses are entailed with the brand-new bathtub. Well, nothing additional had actually to be done. Saturday, June 26, my brand-new tub was finally installed.


After the brand-new tub was set up, he claimed it was out important source of his hands as well as an additional department would certainly be taking care of the finances. Whenever I called him, he would state he would certainly call me back in 10 minutes. Well, he never called me back (walk-in tub company Charleston). I had to continue calling him.

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When I ultimately obtained him, he started out stating they generally pay $100 a month yet since it had actually been 6 months, he would give me $200 a month. I informed him I likewise had to get a new water heating system that I did not or else require, as the old one was not huge enough.


I had to obtain a larger heating unit. He stated he would certainly provide me an additional $1,000 off due to the fact that of the water heating system.

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I do not believe that as well as what great does that do me currently anyway. I have actually just utilized the tub 3 times given that June as I do not require added discomfort. If I can not get $8000 back, they can come take this worthless bathtub out of my house and give me a full refund of $20,000, to consist of the cash for the hot water heater that I did not require.


***'s complaint that she needed to acquire a brand-new hot you could look here water heating unit and as a result should be compensated by Safe Step Stroll In Bathtub for that acquisition - Southeastern Walk-In Tubs,. The hot water heater problem is expressly dealt with in three various locations in the contract she authorized. On Duty Requirements page, the following is stated: Customer is accountable for including an appropriate hot water heater if needed.

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*** and also she knew at the time of the contract that she may need to update her warm water heater. Ms - Southeastern Walk-In Tubs,. ***'s declaration that Mr. M ****** lied to her is contradicted by her own declaration. At no factor is it alleged that Mr. M ****** offered any type of particular quantities for aggravation or any kind of various other issue and afterwards altered that deal.


Furthermore, regardless of the agreement language mentioned above, we additionally supplied to offer a specific amount to aid counter the price of the warm water heater. Basically, we have actually made deals to Ms. *** for her aggravation along with an offer to counter the cost of a new hot water heater.

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*** has declined these offers as well as instead has actually demanded a reimbursement of $8,000. 00. We are devoted to settling disagreements in a way that is reasonable as well as practical to both sides. We contacted Ms. *** once again today to attempt to get to a contract that fulfills those criteria. Ms. *** again declined our settlement effort.